A Very Unhappy Experience
I would never purchase shoes from this purveyor again. I believe the business is Vietnamese and the manufacturer is Chinese and consequently the delivery times, product packaging, customer service and return policies are not to American standards and expectations. The sandals and shoes I ordered looked cute, but the fit was poor due to design. Straps on both items should have been elasticized. The across foot straps (sandal) were way too long and loose, and didn't allow for adjustment and the rear strap (shoes) had no give and were therefore difficult to squeeze into. The delivery packaging was not professional looking to say the least and did not come with a return label. Dealing with the customer service department was a tiresome, and frankly a ludacris experience. Rather than continue to have protracted and frustrating dealings with the Customer Service Department, incur the expense of an attempted return and with little faith that the latter process could be accomplished glitch free, I gave both items away.