Infuriatingly Terrible Service
The textbookx people took more than 5 days to respond to any of the help requests I sent them. The last email I received came after 14 days of waiting. I even called hoping for a faster response and was put on a waiting list. When they called me back it was completely silent but I kept talking and they hung up on me. My issues have been passed who several different people who have all said the same things and stopped answering at a certain point. This is almost a month into the semester.