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Fang

新加坡

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Vpost

Worst experience ever and zero customer service

I have tried to contact vpost through hotline, live chat and message for multiple days multiple times, but there is just no one responding to my request - always have over 100 cases before me, the call never got picked up. I wonder if they actually have a customer service team. I have used it a couple years ago and had very bad experience (inflated volume metric and charges), but at least I could still talk with the customer service team via phone calls, and this time they just DISAPPEAR!

2021-09-21