Good returns from UK but bad product
I purchased trousers and they were great with the return, I just had to pay a little extra for shipping a different size and could keep the other pair. However, the new trousers had thread coming out and after a few wears the seams started to become loose and snap. The item of clothing is baggy so it wasn't due to use and even if so I wore it about 4 times and had issues. Contacted support about the dissatisfaction and they couldn't do any returns but I wanted some compensation as the item seems to be defective.