The aftersales service is absolutely disgusting …
The aftersales service is absolutely disgusting and non existent. We bought a hoverboard for my 6 year old. It stopped working within the warrantee period. The seller left Amazon where we bought it. Contacted customer service via email. They asked questions and to send videos etc... of the issue. Once this was sent we never hear a thing again. I then contacted them on Inatagram and they replied asking for the job number. I gave the job number and then again no further communication, NO RESOLUTION, NO FIX, just a upset child. I'm not sure what else to do, it's horrible that customers just need to accept this kind of behaviour and nothing that can be done.