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See More Holly Hello,this is Holly,what can I help you? What's the hold up. My residential status and passport is is pending processing Holly Checking for you, please wait Holly Please provide your passport information like this, making sure all four corners of your passport are within the photo. If you can't process this little investment how am I to feel confident in a higher investment 12:49 Holly System wouldn't allow me to upload a new passport please 12:53 Holly Please provide your passport information like this, making sure all four corners of your passport are within the photo. 12:55 Are those better? 12:57 Holly Checking for you, please wait Cheers 12:58 Holly Your document is being reviewed, and the review department will complete it within one working day. I have urged expediting, please be patient and wait for the review result. How about residential status please? 13:01 Holly Your identity certificate and residence certificate are under review. Please wait patiently for the review results. Cool 13:12 Holly 14:51 Holly Hello,this is Holly,what can I help you? My intentions to withdraw all of a sudden triggers trade losses. Hahaha 14:57 Holly We understand how frustrating is it to lose your fund. No .Not a problem. My time of questioning and the time of loosing all being documented. You have 1 unread message Holly Once your identity is verified, you can withdraw cash smoothly 15:03 Your intentional hold up till all assets are lost is all being noted for review Please type a message...