Absolutely shocking customer service…
Absolutely shocking customer service from @IKEAUK! We have been waiting OVER TWO MONTHS for our kitchen worktop (over 3m long). Our entire kitchen renovation has completely ground to a halt, and we are forced to live in a construction zone all because of your logistics failure! Every week we hear the same ridiculous excuses from your delivery partner: "the truck is broken" or "the van is too small for a 3m board". If you accept an order and take our money, it is YOUR responsibility to provide a vehicle that can actually deliver it! This is unacceptable. We want our worktop delivered immediately, a full refund on the delivery fee, and compensation for this ongoing nightmare. Sort this out!