Quality, price, service: They provide all 3
Our first 3 transcripts have turned out great. We got them much sooner than we expected. And the website should be a model for all of us - it is so easy to use. After I ordered the first 2 transcripts, I realized I could get Captions for the videos at the same time. So I did that for the third video. I got the transcript and the Closed Caption file just as quickly and they were also very accurate. I need the transcripts of our company founder for a book I am writing. I cannot even imagine how long it would take for me to transcribe the material. This is a fabulous service and I plan to order a lot more work from them.