What an AWFUL experience
What an AWFUL experience, and a whole load of wasted money... The result: I am now pursuing this through my bank and Trading Standards. I paid a significant sum to join Veblen Directors in November 2024. The refund policy on their website promises: "We guarantee you an offer of your first board seat within 30 days of joining. Or we will fully refund your money, no questions asked." I raised concerns within weeks of joining & I made an explicit refund request in February 2025. Both were refused. When I pointed to the guarantee, I received three different explanations across separate emails about what it actually means - none of which match the wording on their own website. First it was "new members only." Then it was a "30 day window." Then it was "you've had access for 12 months now, we're not budging". The "board seat offers" they claim to have provided were described in their own team's messages as "Board Opportunity Posts" asking if I was "interested in being considered" and inviting me to "put my hand up." That's a jobs board, not a guarantee. When I raised this formally I was told I was "free to take any course of action I like" and that my time would no longer be spent on. Make of that what you will. I am now pursuing this through my bank and Trading Standards.