Exceptional Service: A Seamless Indian Adventure with Flightsandpackages.com
We have recently returned from a fantastic trip to India, expertly organised by flightsandpackages.com. From the initial planning stages to the moment we touched down at Heathrow, the entire experience was superbly managed. My wife first spotted the trip online, and having not visited India for over a decade, we decided to take the plunge. Our initial enquiry was handled by Rose, who proved to be a "fountain of knowledge" throughout the process. She provided the kind of exceptional customer service that is all too rare nowadays. The booking and pre-trip communication were faultless; Rose tailored the itinerary to our personal preferences, including adding an extra week in Goa exactly as we requested. A true standout moment occurred while we were in Jaipur: Rose called us personally just to check that everything was going well and that we were enjoying our experience. Having visited India before, we were slightly anxious about the long drives between locations. However, we needn't have worried. Upon arriving in Delhi, we were greeted by our driver, Prakash, whom we liked instantly. He was not only a superb driver but also an excellent guide—full of interesting facts and 100% committed to ensuring we had the best possible experience. Our journey took us through Agra, Ranthambore, and Jaipur before returning to Delhi. The city guides were knowledgeable, accommodating, and happy to act as photographers when needed. Most importantly, there was no "hard sell"; we were never pressured to visit shops or factories against our will. The retail outlets we did choose to visit were fascinating (we were certainly glad we hadn't packed to our luggage limit on the way out!). Every city offered unforgettable sights and awesome experiences. When it came time to head south, our flights to Goa were perfectly timed. The transfers to and from our hotel in Cavelossim were waiting for us exactly as planned, making the transition as smooth as the rest of the trip. If you are looking for a well-organised, pressure-free, and deeply enjoyable tour of India, we cannot recommend this team highly enough. To emphasise just how impressed we were, we have already been in contact with Rose to organise another trip to a different part of India for November 2027. Thank you to Rose, Prakash, and the whole crew for a wonderful holiday