SM marketing got me again
Received package 6 weeks after ordering, quality of items and fabric were good. I ordered a size M (am a UK 10) in 2 jumpsuits, one was grossly oversized and couldn't possibly have been a Medium as it said on the tag, the other was slightly better but also much larger than it should be, it's almost as if a Large was mislabelled. When I tried to return, I was told that shipping would be too much to return the items so a refund was out of the question. I was told I'd be given a 80 percent discount to exchange which would include cost of shipping, this was $25 approximately. The website only states to contact them for a refund - this is outright misleading. I chose not to exchange as I felt it wouldn't be worth the risk to try another size as if it didn't fit, I'd be out more money and no way to get a refund. Customer service was prompt and polite but felt that this is not a professional company. I would personally not order again as it feels like this is yet another company churning out fast fashion out of China - Alas, I have fallen victim to Facebook marketing yet again!