Should re-evaluate their company values..
Added 2 of the 3 seaters covers in grey to my cart it some how got changed to wine red. Took 4-5 weeks to arrive as soon as it arrived I opened the package I noticed it was the wrong colour and attempted to reach out to customer service to start the return process. Jayda was extremely difficult to deal with and not helpful with coming up with a resolution with me. She states that I am unable to return an unopened parcel due to the environmental footprint of shipping returns is unnecessary and goes against their company values. Apparently customer satisfaction is not part of their company values! Don’t waste your time, just purchased the exact same ones for half the price on Amazon with next day shipping!
