No place for hand luggage under a seat, terrible food
I cannot lift up my hand luggage because I have cervical spine discs herniations. Initially, I wanted to put my luggage under a seat, There was not enough space under a seat, but it still was possible to squeeze in my luggage. Female workers offered help with putting it on the head shelf. However, when I was going to leave a plane, a male worker hesitated to help me. He started lecturing me that I should not use this luggage (if I cannot lift it), that my hand luggage is too big for under a seat. I feel that he crossed my boundaries. I don’t have to explain him that I use spinner suitcase with wheels on purpose so that I do not have to carry my laptops in a backpack, straining my neck. You should have a solution for people like me who cannot lift up a 7 kg hand luggage, so that we do not risk our health and do not have to listen to lectures from an arrogant male staff. Also, your food has become inedible, extremely oily and salty, low quality or old ingredients like rancid noodles in Pad Thai.