Got an offer, ended up paying more.
I booked a hotel in Napa Valley via Agoda. I used Agoda many times before and never had any issues or problems with them. But as I can read from other reviews and can see that I am not the only one with this bad experience. The offer on the Internet was 1526,- Danish kroner including taxes, and that's about 210 US dollar. When we checked out of the hotel I had to pay 302 US dollar. I was wondering about that, but wanted to check up about it later, since I always take screenshots of everything, I had the screenshot of the offering price and also the date I booked the hotel for 1 night. I consulted Agoda customer care, which first is a jungle to get in contact with, but finally through WhatsApp I was in contact with 2 different agents. Bad customer service as I had to write the same things twice because they were to lazy to read the previous conversation. I spend 2 and a half hour providing them with all the needed validation of my offer from them, and what I Actually paid. I had screenshots of the offer and the final bill. They came with a lot of foolish excuses that they needed the screenshots in English, and that the Danish screenshots not was valid documents. I can't provide them with English screenshot since my Agoda site is in Danish, and I suggested them to use Google translate or Chat GBT. I also explained them that it is cheating people when you offer them a price, and than later charge you for a whole another amount. I also explained that I was an old customer with a lot of bookings before, without almost no major issues. They couldn't help me further, so they just lost a good customer for 90 dollar, or 650 Danish kroner.