After 35 years of smooth and reliable…
After 35 years of smooth and reliable service i 've started experiencing so much frustration with this mail provider that i am not only steps away from closing the account but actually contacting lawyers and going against this provider. My whole life has been literally locked in due to their constant on and off blocking of my account for no apparent reason. I've followed all the suggested steps ,my account would seem recovered and then blocked 2 days later for no apparent reason again. One cannot really sort this out with AI assistance and when contacting customer service through suggested links i keep receiving multiple responses,some through Spam (on my alternative account ) or through Inbox either mins or even days later(with diferrent refence numbers quoted). Just the weirdest most unreliable dodgy service this has become. Whatever happened to email.com!My firstand for 35 yrs steadily reliable service that has come to complete nightmare experience . Editing the above review 5 days later - rating my experience now comes to zero and minus stars. Just a massive betrayal of one of the longest standing customers- my first ever email address...35 yrs with no problems at all. Reading the other reviews on here i am realising i should just let it go ...sounds like they want me to!!! I've applied numerous times for help and uidance from their Customer Service...and finding out now it is non existent. My only worryt is now that i cannot even close my account properly as have been locked out and blocked for whatever reason that they would not tell me. I can only hope my 35 yrs old data used within this domain doesn't end up being misused...Just appalling...