Customer service is useless
I purchased a HY350GT projector, which arrived several days ago. Now I want to process a return, but it's not possible because, according to the Magcubic website, the projector is still in transit. Therefore, I can't process the return, and I don't have the purchase invoice. I've sent several emails to these three departments (help, marketing, and support) and haven't received any response. So, I still don't have an invoice and can't process the return. I wouldn't recommend them at all; they're very unprofessional, and their customer service is useless. Order number: 10010500