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Deborah Bates

美国

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Roselinlin

Return policy appears to be consumer fraud

The 2 items I received were of poor quality. When I started the return process I was informed the return center is in China and I would have to pay all return fees including customs charges. To help me out and not have to go through the return process they would offer me 15% of the cost of the items. This stinks of fraud since this information was not listed on the return policy on their website, and this puts money in the pocket of the company at the consumers expense. I am proceeding with the return and expecting a full refund within the week they promised on their website

2021-10-19