Their customer service is the worst
Their customer service is the worst. They have a live chat but They are barely active and when they are they answer vaguely to your questions and only if they feel like answering because most of the time they read your message and then ignore you no matter how many times you complain about it. They don't give any explanation just ignore their clients. Do yourself a favor and don't risk your money with their shi**y service, anytime you have a problem they won't be there for you to help, keep your money away from these people.
