Feedback & areas for improvements
I’m a regular user of iPaymy. The customer service via charline especially Stefanie & Venessa has been responsive when I was new to iPaymy. Stefanie even go the extra mile to reach out to me using WhatsApp when she was on leave & I needed help or clarifications urgently. It would be great if iPaymy could reward loyal customer with say $10, $20 off fee payment instead of just lower fee rates.. Also my card details were deleted during recent system upgrade & I have to re-input the card details again for 3 credit cards!!