Scam Alert: MYLUXGEMBAG - Poor Quality & Horrible Customer Service
🔴 If I could, I'd give them negative stars. I'm completely appalled by the poor, cheap quality of the bag I received from MYLUXGEMBAG. The product arrived after a 2-month wait with significant damage, including markings, lines, and breaks in the material. The packaging was inadequate, and it doesn't even resemble the original photos. The proposed solutions from customer service are unacceptable and don't address my concerns. Despite multiple emails, the issue remains unresolved. I'm extremely disappointed and regret my purchase. I won't be making future purchases from this company and strongly advise others to avoid it due to the poor product quality and lack of satisfactory customer support. 👎