Is zero stars an option?
I ordered a costume Oct 14th and paid for the expedited shipping. There was no communication at all from Cossky. I sent 4 emails trying to figure out why my order wasn't shipping. By the time it shipped, we had a week until Halloween. Luckily, it arrived earlier than the projected delivery date. HOWEVER, it is missing an important piece. I've searched my entire house thinking it may have fallen out of the package when I opened it. Nope. It's not here. I have emailed them twice now trying to get a refund with no response. Tomorrow is Halloween and we don't have a usable costume.