The full package, a great company that offers great product and service.
When I bought the QIDI Q1 Pro printer, I was drawn to the specifications for the price. I was completely new to QIDI and assumed they were like other low‑budget manufacturers. With many of those companies, I’ve learned that you often have to take full responsibility for figuring out how to use and troubleshoot the devices, since factory support is usually minimal or nonexistent. What I discovered with QIDI could not have been further from the truth. I am now several years into using my Q1 Pro. Yes, it has crashed at times, and my own inexperience—along with normal wear and tear—has resulted in a few broken or failed parts. Even so, the printer itself is excellent. Are there better printers out there? Of course—but you should expect to pay significantly more for them. Has this printer proven to be well worth the money? Absolutely. When things have gone wrong, I’ve had access to knowledgeable and responsive support. QIDI has gone above and beyond to make sure I received replacement parts quickly, along with videos and diagrams to ensure repairs were done correctly. I honestly can’t think of another manufacturer that provides this level of support and timely parts availability. Would I buy this printer again? Without hesitation. That said, I do have my sights set on its bigger brother!