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Robert van Weersch

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madethebest.com

Cheap and fast? Yeah, right...

[2021-11] I ordererd two products because they promise to process the order in 1-2 business days. After 5 days, I still saw no update in the online states. After two calendar weeks (=10 business days) the order was partially shipped. And then it needed another 1.5 weeks to arrive at my address. I never got a reply to my mails regarding the status. The product is of below avarage quality. Order part #2 is still not processed, after a month. No info, no update, nothing. I mailed them again for more info, or to cancel the order, but I would be surprised to get an answer. MadeTheBest? ExperienceTheWorst! [2021-12] No answer to my emails for two weeks, so I requested a chargeback from my credit card company. [2022-03-08] Wow, a reply, finally after more than 4 months. Really? Don't bother, please. I got my money back, thanks to Master Card, not thanks to your "customer support". Terrible. [2022-06-14] After 3 (!!!) months finally a reply via email. Excuse? My mails were regarded spam... right. Also they asked my to delete my review as a favour for refunding my order. Bribing me, really?! I already told them three times that the CC company did that last year, but obviously, MadeTheBest does not really read emails. Please don't ever buy anything here. You'll regret it.

2021-11-02