Avoid them
Avoid them! They didn't pay my hotel I booked with them, so I had a stressful time trying to figure out if I'd actually have a place to stay for 3 days. They kept sending 'Your ticket has been resolved' messages but didn't tell me what was actually done, despite me repeatedly asking. I lost half a day of sightseeing, etc, cause I didn't want to end up kicked out of the hotel cause they hadn't been paid. Agoda just sent an empty 'we apologise for any inconvenience caused' message. Never had this issue with other booking apps. Go with another option. I can see Agoda's reply below. For reference to others I have emailed them multiple times and they did nothing but send an empty apology. They they try to look like they care? Again, avoid them