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Mandy Giese

美国

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Costumescenter

This company is terrible

This company is terrible. I reported them to the FTC. I ordered from them and shortly after (like 10 mins) I placed my order I cancelled it because I realized I would not receive it on time. Their website states they will refund 100% within 24 hours of purchase. I emailed them (since they do not provide a phone number). They responded they are preparing it. Nothing about cancelling. I continued to email them with no response back. I threatened to report them to the FTC and they wrote back stating I will get a refund in 10 days. Well 10 days came and went and still no refund. I have emailed them multiple times and they are not replying. Horrible horrible company.

2021-11-04有帮助 2