Awful experience
I would give this a zero if I could. Ordered a costume on October 3rd for Halloween. Followed up 2 weeks later and it hadn’t shipped yet. (Took them days to respond to my follow up as there is no number). I asked them to cancel the order as I wouldn’t receive it in time. They didn’t and instead shipped it to me. And even though I paid express shipping (which they still sent standard) it arrived a day after Halloween so useless to me. It was also some bootleg version of the costume I ordered. I wound up purchasing the same one through amazon so she’d have it in time and it wasn’t at all the same product they sent. Now I’m trying to get refunded and they’re ignoring my emails now.