Truly impresssed
I was very hesitant that I would actually get my renewed passport in two weeks, but I overnighted my documents on 10/22/2021 and received my renewed passport back 11/8/2022. Once I submitted my online application, someone called to walk me through what all I needed send in with the overnight package. I did try to call back once and the phone was never answered and the email updates come from a no reply email. That made me a little nervous, but in the end beyond thrilled with the results.