Had huge issues relating to activating…
Had huge issues relating to activating the eSIM through their app and instructions for my pack and my wife. Ended up wasting a heap of time on to their WhatsApp helpline/chatbot during my holiday. They deleted and reset my pack and managed to get it to work but couldn’t for my wife. They said that it was activated at their end so couldn’t transfer to my account. They deleted hers and accidentally deleted mine. Complete basket case and a great way to waste hours of your holiday. Don’t bother.