I have already written to you
I have already written to you, twice now and the last time cancelling, as your system loses connection after about 10 - 15 minutes on average and as I tend mainly to watch sports it is a real pain to keep having to go back to the beginning and start again. Also when I try to watch programmes on the BBC from England they tell me that I cannot watch from my address. Consequently all the reasons that I wanted a VPN have stopped being useful on GoTrusted, hence my cancellation. I am still awaiting return of my money as you were clearly instructed well in advance NOT to renew for another 6 months.