When checking in for my flight
When checking in for my flight, I had a lot of problems with my iPad, which wouldn’t allow me access . So in desperation I rang Ankita and Pam , who talked me through the check in, but to no avail. In the end they checked me in , booked an aisle seat and sent me my boarding passes —- what a relief and many thanks to them for their help — really appreciated, thanks to both of them .