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Frank Turney

美国

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Costumescenter

DO NOT ORDER FROM THIS COMPANY!!

I placed an order on 10/15 for a Halloween costume for my daughter, on the morning of 10/26 I emailed them to cancel my order since the item had not shipped yet and I would not get the order in time for Halloween. On 10/27 I received an email that my item shipped, this is after I requested it to be cancelled (per their website it states you cannot cancel once shipped) ultimately all they did is hurried and shipped something, so now besides the 15% cancellation fee which would've been better than losing shipping fees (I paid for expedited to get it before Halloween and now I'll have to pay for shipping to return). I should've researched this company before ordering, but I was trying to find the costume my daughter wanted. Luckily I found a reputable company and had gotten one in time for Halloween.

2021-11-11有帮助 2