I ordered a funeral wreath to be…overcharge of funeral wreath
I ordered a funeral wreath to be delivered May 19th to Horsham.Victoria Australia. The cost was £101. My card was declined, so I used a different card. However the cost increased to £124. Why?. I still don't know whether the flowers were delivered. I have sent two emails to Richard, both have been ignored. One, I need to know that the wreath was delivered on time. Two, if it has, I need a refund for your overcharge of £23, or s total refund if the flowers were not delivered. Your customer service I'm rating as zero. Once you have my money, you close all doors. I am a pensioner, and this wreath cost me more than s weeks pension. Answers please. Sue Wilbraham