Overall would recommend
The hardware has been great, the customer service has been responsive to my questions, and over all this has been a good company to do business with. The minus one star is just for the fact the website does not indicate expected shipping dates of products that are listed as pre-orders. Such as the top hat for the snapmaker u1 I bought it at the time of my printer purchase and was shocked to find out it would not ship until November at the earliest.