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Tod Nix

美国

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Alder

Customer service is absolutely horrible

Customer service is absolutely horrible. In trying to resolve my issue, the first agent continually talked over me instead of listening and then promised to look into the matter and call me back - Never has called (Lied to me), the second person listened and promised to pull information and return my call - Never has called (Lied to me). After ordering my service the equipment that was sent was wrong and they are refusing to correct the matter without extra charges. I have equipment that I do not need or want. This company is inflexible and does not work toward satisfying the customer. I would not recommend this company to anyone.

2021-11-17