CHURCHILL TO THE RESCUE
In June of this year, I was faced with a difficult situation when my mortgage lender informed me that they wouldn't refinance my loan. This left me unsure of how to move forward as I didn't know if other mortgage lenders would tell me the same thing. With interest rates at record/historic lows thanks to the pandemic, I knew it was the opportune time to do this, and especially since my interest rate was high. In recent years, I have watched several Dave Ramsey videos on YouTube. For anyone familiar with his videos, he speaks a lot about being debt free and why it's important to pay off your home sooner rather than later. It was there I remembered hearing him talk about Churchill Mortgage, giving them his stamp of approval! I wasn't sure if they could help, so I decided to reached out, in writing, to the Dave Ramsey radio show. This is so unlike me, but when you're desperate you become quite resourceful. Late one sleepless night, I detailed all that I felt was necessary, and simply kept my fingers crossed when I hit the send button. You see they had warned that they receive a lot of messages, so I wasn't sure I would get a response, but I figured I had nothing to lose. Perhaps I would get lucky, is what I thought to myself. The next day, while on the trains commuting to work, I saw a response from the Dave Ramsey show. The email I sent, it was linked to someone at Churchill Mortgage, with a note that said, please see if you could help. I was elated! That someone was Matt Ricci, a Home Loan Specialist at Churchill Mortgage. From our very first phone conversation, he listened and explained in detail why the problem I had affected my refinancing. However, he never once made me feel as if I couldn't get my home refinanced, like the other mortgage company. In fact, he started the process the same day. From that point on, I had no doubt in my mind, that I was finally working with the right mortgage company. For the purpose of not getting too lengthy with my experience, here is what eventually happened: Churchill Mortgage helped me obtain a 15 years mortgage at a significantly lower interest rate that I never imagined I could get. Matt was able to resolve the issue I had, and I was able to close without delay. Matt and the rest of his at Churchill Mortgage were professional, yet they didn't lack humanity. This is something I highly appreciated, especially after dealing with a lender who showed they didn't care about me as a customer. I am forever thankful to Churchill Mortgage for helping to make my life financially stable! Thank you, Sandra in New Jersey