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Katy S

美国

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Galaxycove

I wish I could give 0 stars

I wish I could give 0 stars. I ordered mine after misplacing my original projector which was a very sentimental gift. I reached out to customer service with an order number and they essentially told me I ordered from a counterfeit website despite having the same logo and URL as the “official site.” I then sent in a screenshot of my order confirmation and told them I was not expecting anything but they should know that there are fake websites of their product. I then did a quick google search to see that galaxy cove filters their bad reviews out so there is no bad publicity, so they are more than likely a complete scam. Very disappointed because I loved my original projector but I will definitely be looking elsewhere for a better product with better customer service. Steer clear.

2021-11-23