Received On Sale Item Half the Price of What I Paid for the Queen Box!!
I have ordered a few times from them before with no issues, but it's been awhile. In the past the lingerie comes in a nice sturdy box each set on their own. This time I have received the items packed in cheap plastic film bags, and my queen box item that they picked for me is one that I have filled in that questionnaire that I do not want, and it's currently on sale and half the price of what I paid for. Edit on 26/01/2025: I have already contacted Empress Mimi via their website prior to posting the review, and emailed them after as advised by their reply on this review, they have neither responded nor refunded me. Edit on 10/02/2025: I was offered another set as compensation but they have none of the ones I want in stock. I was then offered store credit instead which I have agreed to, and asked how long the credit would be valid for. It's been another 2 weeks since, I haven't received any reply nor any store credit.