Similar experience to other reviewers
Similar to all the other reviews. I made an online purchase of an rv captain's chair on 6/2/21. It is a "made-to-order" product so it was not due to ship until 10/19/21. 10/19/21 came and went with no notification. on 10/20/21 I called in and spoke with customer support. They were friendly and told me they would get with the production manager and find out when it will ship. They told me they would email me the new ship date in the morning. I did receive a new ship date of 11/4/21 the next morning. 11/4/21 also came and went without notification. I was unable to call back until 11/8/21 and left a message. No callback. on 11/11/21 I called again and spoke a different customer service person. They told me the same thing about contacting production team and told me they would email me another ship date. I did not receive the new ship date until 11/17/21. The new ship date was 11/29/21. Today is 11/29/21 and as of end of day I have received no information from Shop4seats. I am furious now but after reading these reviews I am not surprised. If I don't have a shipping confirmation by morning I will be demanding a refund.