If I could leave a 0 star review, I would
If I could leave a 0 star review, I would. I am so unhappy with the customer service I received from myfacesocks.com. I placed an order on October 31. Around November 24, I reached out to customer service because I STILL HAD NOT received my package and because my package had not moved since November 13. I was asked to give the company a few more days, which I did. I emailed again on December 02 because I still had not received my package, the package still had not moved and I had not heard anything else. I was offered free shipping as compensation, even though I had free shipping ALREADY on my order. I then received a duplicate email asking for a few more days. I asked for a refund and both times my request was completely ignored. This company is awful.