Wrong item delivered
Ordered a football club themed advent calendar as a gift for my avid fan son When it arrived it was for a different club, bitter rivals. Not ideal. Wrote to them and they immediately offered 20% refund in settlement which I’m assuming is their standard response. When I originally ordered it, I also hadn’t realised it was a Chinese outfit so I figured 20% was better than nothing which is probably what I’d have gotten otherwise. Still waiting on the 20% but I live in hope.