Bad Business Practice
On November 14, 2021, I placed an order for several items which before discount came to $221.98. After discount (20%) and plus tax (4%) the order total came to $184.70. A few days later, I noticed that the items purchased in that order were on sale for 40% ($88.79) off when adding 4% ($5.33) the total for the order comes to $138.53. This is a savings difference of $46.18. Rather than return the items in the order and reorder them at the 40% discount rate, I would appreciate it if you would credit me the $46.18 back on my credit card. Your assistance is appreciated and I look forward to continuing my business with your company. Regards and sincerely, Fred G In reply to my request, Greg Norman Collection said: Good morning and thank you for your order. Unfortunately, we do not make adjustments to pricing during our Cyber Sale. You would have to return and reorder to be able to receive our current sale pricing. Thank you and have a good day! #TEAMSHARK I find this to be an unacceptable business practice and am shocked that Greg Norman Collection would require the return of the items and then their reorder to get the 40% percent discount. It should be noted that the time between my order receipt and the implementation of the additional 20% discount was a matter of days. It is my opinion that this is a practice instituted to dissuade customers from obtaining the discount that they would be entitled to.