When my tee was reported as "delivered"…
When my tee was reported as "delivered" by the post office, but not on my door step as claimed, I reached out to Threadless to see if there was any insurance number I could use to file a claim. They wrote back within 36 hours, which reassured me. The tee ended up arriving another day and it's great! I love it! Great tee and great customer service. :)