No support at all, lying about a common manufacturing defect
No support at all, lying and cheating. My GemiBook came with a "small defect" - it couldn't go to sleep mode. For a few months I was asking Chuwi support how to fix it, but never get any answer but "reinstall Windows" (I did and it didn't work). Later I found on Chuwi forum that lot of people has the same problem and Chuwi just not answer, because it is quite serious hardware problem, not software. So in a few months my laptop died because it was all the time too hot and I wouldn't close it and restart several times a day. So I lost 400 euro and a lot of time getting frustrated and furious. Feck you, Chuwi. People, do not buy this crap.