The support is by email only and nonexistent
The support is by email only, and with every response they want you to give them another video that shows what you have already showed them a video of. All support is by email only, so If they are able to troubleshoot is could take months. This is a hobby for me and I don't have the time every day to work on these issues. Support understanding of English is poor at best, so don't expect to understand the reply they give you because they cannot speak in or write in English very well.