THE WORST
I'm in technology so I can attest to how mediocre the technology is but beyond that when you leave the platform to move up to a better product - they show what a con game they are running. I canceled my subscription 4 months prior to it auto renewing. Immediately I was bombarded with emails trying to regain renewal of the product. In April of 2025, I noticed a bank charge from the company along with a second charge for a tech help (that's what the call center person id the charge as). I called, it's overseas and the person barely could speak English. It was the most rank run around I've ever experienced. In 11/2024 when I canceled, I also deleted my credit card they had on file. The company renewed my membership in 3/2025...not sure how they accomplished this when the card was deleted. The company flat our refused to reimburse any money, in spite of not being able to explain the "technician" charge that they billed me on the same month that they auto renewed the "CANCELED" account. Mediocre technology and the absolute worst customer service you can imagine. The initial phone call into the company, the lady was friendly enough until I told her I wanted to find out about getting reimbursed....she went into this pathetic excuse of the call cutting out. It was cartoon'ish. Stay away from this company.