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James

美国

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2 条评价

Cinch Home Services

Poor service on both sides of my claim

I am a returning customer to Cinch coming from AHS. Had our first claim experience three weeks ago and it didn't go well. Cinch has asked me for my input on the service experience and I did respond to Cinch and let them know about this poor service experience. Long story short the Cinch customer service rep did not enter my service request correctly which caused service issues with the electrical company that was assigned that I had to get involved with to resolve. The bigger issue is the electrical service company assigned to my claim which was not prepared to properly service my home, extremely sloppy in their service they provided, my wife and I had to clean up after the technician left, and we experienced floor damage by the technician while moving our furniture. I would appreciate inch contacting me to get the details. Please respond and provide a phone number that I can call. Cinchbos the provider of the service so they need to resolve. Thanks.

2026-08-18
Mindvalley

I became a new customer in May this…

I became a new customer in May this year and purchased the membership. I am a busy executive and was hoping to have time to review all the content that is offered. I have enrolled in only one course, as this is all the time I have had. I requested a full refund today and was told, “Sorry, our refund policy is 15 days only.” I have never heard of such a short time frame for requesting a full refund. Most products and services offer 30-60 days of guarantee. This was a big mistake to purchase, and beware of this cancellation period! Thank you for your reply but already speaking to your customer service department and have been waiting two days now for their decision. Unsure why it takes this amount of time to decide and refund.

2026-06-22