SCAM SCAM SCAM!!!
SCAM SCAM SCAM!!!! Received a bracelet with a defective clasp. Was unable to get a hold of anyone at Laguna Pearl - their voicemail was full and unable to accept messages, their online help feature didn’t work, and their customer service email bounced back. I had to go through PayPal’s dispute service to hear from them!! Even though I posted the return shipping info, my refund has not gone through, keeping the matter unresolved - I’ll be escalating with PayPal on Monday (today is Saturday).