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Melvin

美国

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FBABEE

FRIENDLY, TRUSTWORTHY, PROFESSIONAL SHIPPING COMPANY. AAA+++

To be honest, at first I was so scared of using any company in China directly because of the horror stories I've heard before. But FBABEE is different! If the rating goes to 100 stars, I would give them 100 instead just 5 stars. They deserve it. This is my first time and my first review for FBABEE. I came across FBABEE when I was google-ing china's shipping company. I wanted to start selling product on amazon but I didn't know how to. When I contacted FBABEE, Ivy was there for me. Answered tons of my questions with a professional and friendly attitude. Explain to me everything what I needed to do from start to finish. I was chatting with her for months and she still answering my questions with patience and so friendly. All of my questions answered less than 24 hours. Through email or WeChat. Some other company, I believe, would neglected me. Not FBABEE. The cool thing about FBABEE is that they helped me communicate with the seller. What label to apply on each product. Making sure that the seller doing exactly what they suppose to do so my product will be accepted at Amazon FBA warehouse without any trouble. Finally after I've decided which item to buy, I contacted Ivy again. Then she introduce me to her coworkers, Katrina and Phoebe, then we ended up communication through group email threads and WeChat groups. If one person wasn't available at that time, someone else helped me with my stuff. Very very very professional and I feel that they really care about my business. Katrina and her warehouse team treated my products as if it were their own products. Checked everything one by one and provided me with detail spreadsheet, with photos!, of every single products that is going to be sent here to the USA. After the shipping payment is made, Phoebe helped me created the Amazon Shipping Label using the TeamViewer. I created amazon label before, but I didn't know how to create one if the shipment comes from China. And the crazy thing is that after the shipping payment made to FBABEE, Amazon warehouse received the item in 6 days. 6 DAYS! From Guangzhou to Amazon FBA Warehouse in 6 days! That's faster than order stuff from couple websites here in the USA! Crazy! This is my first shipment and I have 210 products in that shipment. What I like about them is they know what they are doing, very friendly and professional, fast respond, and very patience. Seriously, what I thought the idea of buying products in China to sell on Amazon is going to be a headache and very difficult. But FBABEE made it all those headache go away and they really make it easy for me. FBABEE set the bar really high. Thank you guys!

2021-12-13