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Dan Olsavsky

美国

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Dkoldies

Poor Quality, Poor Support, and High Prices

I've ordered from DKO four times and my order was incorrect each time. Further, I had a difficult time getting a hold of them for support. I called and emailed for several days in a row and finally, after four days, I got through. In addition, several of the items that I received were damaged. For example, I bought "good condition" games and they had torn labels on the front. It's a good thing they have a 120-day return period because I've had to return most of what I bought. At one point, I talked to the owner over the phone (Joey, I think) and he apologized for my orders. He gave me a $20 credit which I used to buy another "good condition" game that ended up having a torn label. Oh, the irony. Finally, I'll leave you with this: their prices are outrageously high. Shame on me for not looking around a bit to find much better deals elsewhere.

2023-03-21有帮助 4