Horrific experience
Horrific experience, PURCHASE WITH CAUTION!!!! I have been a loyal customer to lovense for nearly 2 years. I own almost all of lovense toys including the male toys purchased for my partner. They need to treat their loyal customer better, not only have I had to make warranty claims in the past due to faulty products (Lovense have admitted fault several times). I'm getting annoyed at receiving faulty products. I just ordered the new sex machine wich I will say is a lot of money to recieve a faulty power supply and again lovense have admitted it's faulty. When I purchased my new sex machine it's was express delivery. The replacement part, I was told in email it's being shipped from China and not a priority so I have to wait weeks to receive the battery pack. It's being shipped in snail mail. I'm FUMING with lovense. I actually want a refund as I have purchased a toy I can't use being a streamer I purposely wanted to be one of the first modle to get this machine, being a new product knowing I will earn my money back. By the time I receive the parts I need to get it working the novelty of it being a new toy will have worn off and it will be like any other toy lovense have to my fans. I'm nearly 800 bucks out of pocket. I want a refund immediately. I'm upset, annoyed and out of pocket and have had the sex machine a week already and still can't use it. Lovense up your game. I have back ups of the same toys as lovense is unreliable. I have spent 2000+ in total on lovensne to receive this kind of customer service. Test your products before u ship them. Unless you resolve my issue. I will post this to every social media site you have and will post in all cam model blogs and warn all cam models how you don’t care or prioritise your customers once you have taken the money out of your customers banks. I will reach out and warn as many people as I can unless you fix my issue ASAP!!!!!!!!